Frequently Asked Questions
Everything you need to know about our premium lifestyle apparel.
How do I determine the right size for me?
We provide a detailed size chart on every product page. Since our apparel is designed for an athletic, paleo-lifestyle fit, we recommend measuring your favorite t-shirt and comparing those dimensions to our guide.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items. If your gear doesn't fit perfectly, simply visit our returns portal to initiate an exchange or a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What materials do you use in your clothing?
We prioritize high-quality, sustainable fabrics like organic cotton and recycled polyester blends to ensure our clothing is as durable as it is comfortable for your active lifestyle.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes depending on your local regulations.
How should I care for my Santa Cruz Paleo gear?
To preserve the print and fabric quality, we recommend machine washing your items in cold water with similar colors and tumble drying on low heat or air drying.